This is a good piece about the different ways we communicate:
Are you a writer or a talker?
That is, when you need to think about something, do you generally reach for something to write with, or look for someone to talk to?
I’m definitely a writer, and I know how it feels to explain something in careful detail, in a document, an email, or just an instant message, and have someone reply with, ‘Maybe a quick call to talk about it?’
This helps me to realise that I shouldn’t get infuriated at them. They just have a different communication style.