Adventures in Mac Repairs

I have a 15-inch MacBook Pro from 2017. It’s in perfect working order, except the battery was past its best. ‘Service recommended,’ it always said when I checked. But it was fine, I could get a couple of hours out of it, and I rarely use the computer away from somewhere I can plug in. Especially this last couple of years.

But the screen had developed a problem. There were marks on it that I couldn’t remove. They were kind of hard to photograph, but you can see them here:

MacBook screen with delamination marks
MacBook screen with delamination marks

I discovered there was a known defect in models of that era called ‘screen delamination.’ The top layer of the screen’s coating was becoming detached from the underlying one.

People had solutions, which involved careful cleaning with various solvents or mild abrasives: isopropyl alcohol, or, I don’t know, toothpaste, maybe.1

Inevitably, the whole affair has a ‘gate’ name: Staingate. Perhaps less inevitably, but unsurprisingly since it’s a manufacturing defect, Apple have long since acknowledged the problem and offered a free repair programme. As long as your machine was no more than four years old.

I discovered these facts back in the summer. Dug out my receipt. I bought the laptop four years and four days ago. Damn!

At the time I was deep in working towards my dissertation, so I wasn’t going to spend any more time on it. In September, though, I thought it would be worth contacting Apple support and seeing what could be done. I couldn’t get a Genius Bar appointment, but I could take it to an Apple Authorised Service Provider called MR in Shoreditch. They had a look at it and said, yes it’s the delamination thing, you’re outside the free programme, we can fix it: 800 quid.

Too much. But! they also said that it would be worth taking it in to Apple. They might, depending on who you saw, do it for free anyway.

I was slightly sceptical, and we were getting ready for a trip to Scotland at the time, so I left it. Eventually, though, I booked it into the Genius Bar.

You’re outside the programme, they said. But we’ll fix it under consumer law. No charge.

The Sale of Goods Act (or its successors) for the win again: a laptop screen should last longer than four years.

During the tests they run, the guy noticed that the battery was poorly, and offered a replacement. £199 seems steep, so I said no thanks.

Yesterday I got an email to say it was ready to pick up, so I toddled off to Westfield. The staff member who brought it out to me asked me to wait while she checked something. Came back and said, ‘You know how you rejected the battery replacement? Well it seems they did it anyway. We won’t charge you.’

So that was weird. The work note that came with it said ‘Battery won’t charge at all,’ which was not true when I took it in. But here I am with a good-as-new battery. Well, actually new.

All of this required what they call a ‘Top case replacement.’ ‘Top case with battery,’ in fact, which suggests the battery is in the screen part of the laptop, not the keyboard part, which seems weird.

The big downside – but one that had been prepared for – is that I lost all my stickers. I had heard of this kind of thing happening, so I took photographs.

The stickers on my MacBook
The stickers on my MacBook

The questions now are how and whether to replace them.


  1. Don’t clean your computer screen with toothpaste. ↩︎

Count Zero by William Gibson (Books 2021, 21)

The only thing I remembered about this was its opening line, which is nowhere near as memorable as that of its predecessor.

It’s also not as good as Neuromancer, by a long shot. Difficult second album syndrome, I’d imagine. It came out a year or two later. It’s not actively bad, don’t get me wrong. But it just doesn’t have the spark, it never quite catches fire, you know?

Still, plenty of gritty Sprawl-drama, and the obligatory trip to a space station.

No Country for Old Men, 2007 - ★★½

This film is infuriating. It reminded me of Shallow Grave, at least at the start, in this way: if you find a load of money that's obviously come from a drug deal gone wrong, or otherwise somehow involved in organised crime, there is one thing you should not do. That is try it keep it all, to run away with it or hide it, and expect to survive the wrath of the criminals.

The safest thing, of course, is to just walk away from it all and call the cops. But if you must get into it, then obviously what you should do is take some of the money. Not a lot. Say, 10%. An amount that the gangsters might plausibly accept as having gone missing during the the shootout, or whatever. Leave the rest, call the cops, and let them handle the aftermath. You might get away with it.

Here, the main character does exactly the wrong thing. What's worse, in story terms, is that from the start we have no one to identify with: no character who is obviously the 'hero,' if you like. No one to root for. Because it all starts off without us having any particular reason to root for Llewelyn. And as it goes on, and we do start to want him to make it — if only because the focus is mainly on him — he continues to annoyingly make terrible choices.

Worse still -- and spoilers ahead -- worse still, his story is just dropped on the floor. He doesn't even get the respect of us seeing his end. The narrative hands over to a secondary character (though to be fair, that character, the sheriff, is the first character we meet, if only in voiceover).

And the end is just... nothing. 

It is by far my least favourite Coen brothers film.

See in Letterboxd

Star Ratings

Giving star ratings to things I’ve watched, read, etc, is not something I ever did until I started using Letterboxd. It looks like I started logging films in September 2019 (the August ones were a bulk mental dump when I first set up my account). I didn’t start them automatically posting here until the November, and I’m sure I’ve missed one or two along the way.

My initial thought was just to log the films that I watched, as an aide memoire as much as anything. But Letterboxd encourages you to give the films star ratings. I’ve been doing that, but all the time I wonder what exactly I mean by them.

Which sounds like a strange thing to say. I made the choices, after all: I set the rating. Surely I knew what I meant when I did it?

And that’s true enough on each occasion. I know what I mean when I give the rating. But that’s the thing: it’s what I meant at that time. All it means is what I thought of the the film at the time I added the entry to Letterboxd. I’m not trying to make a statement about what is good in absolute terms. I’m just saying something about what I thought about the film at that time.

I like to think that I judge each film on its own merits. At the very least, I try to judge it in terms of what it’s trying to achieve. A five-star drama and a five-star comedy are very different things. It won’t be very meaningful to compare the ratings I’ve given to different films and see if there’s a hierarchy of my preferences. Though it is fair to say that any film with five stars is one of my favourites.

While Letterboxd encourages star ratings, it pleases me that you don’t have to give one. Unlike, say in some online surveys, where zero is not an option. I don’t know, though, whether a Letterboxd ‘no stars’ should count as ‘zero stars,’ or just the choice not to rate it. I intended the latter with Can’t Get You Out of my Head, as I made clear in the post.

It seems that I rarely watch anything less than three-star, though. Either I’m very discerning, or I only watch things I know I’m going to like.

The Matrix Revolutions, 2003 - ★★★½

If only in the interest of being ready for the new one, it's worth being up to date with this. But actually it's a much better film than I remembered.

Sure, the Zion battle scenes go on for much too long, and the overall story is not entirely coherent; but it's much more coherent than I remembered, and just that much better. In the sense that it sits well with the second one, which I loved when it came out.

Neither of them is as good, as effective, as the first on its own, of course, but the whole ends up being more of a cohesive trilogy than I thought. XKCD notwithstanding.

See in Letterboxd

Neuromancer by William Gibson (Books 2021, 20)

I’m on a bit of a reread thing at the moment, partly because I moved some books around recently, which revealed some older ones.

This is another one that stands up really well. It has some amusing out-of-time moments, like ‘three megabytes of hot RAM’: imagine having that much computer memory! And the well-known geostationary satellite over Manhattan impossibility.1 But we don’t let those things bother us.

What’s interesting is just how much it influenced The Matrix. It was always fairly obvious that the Wachowskis named their virtual world after Gibson’s cyberspace, though Doctor Who got there first, and possibly others did too. But there’s a scene in Neuromancer where Case sees drifting lines of code overlaid on the reality that he’s perceiving. Very much seems the inspiration for Neo seeing the Matrix.

Anyway, it’s still a fine story, with some striking prose.


  1. You can only have a geostationary satellite over the equator, in case you don’t know. ↩︎

Our Last, Best, Hope for TV?

You wait years for a beloved three-letter-creator to return to a beloved SF show, and then two happen in one week. After the news of RTD returning to Doctor Who, we have… JMS returning to – and rebooting – Babylon 5?

I did not see that coming. And I’m not entirely sure how I feel about it. Babylon 5was among my favourite programmes of the nineties. It was groundbreaking, in that it was probably the first such show to be planned from the start as a single long (five year) story. With many sub-stories and side plots along the way, as you might imagine.

It was, of course, flawed, especially in the rushed completion of season 4. They thought they were going to be cancelled, so JMS tried to tie up most of the loose ends in that season. Then season 5 was saved, and ended up being slow and underpowered by comparison.

For this proposed reboot – it’s TV, so nothing is definite till it’s in the can – he says he will ‘not be retelling the same story in the same way because of what Heraclitus said about the river’, but that ‘this is a reboot from the ground up rather than a continuation’.

If anyone else was running it, you could count me out. Straczynski could make it great again, but I sort of wonder why he wants to. Not unlike my wondering about why RTD wants to return to Who. I suppose we’re never entirely satisfied with our creations, so getting the opportunity to go back and rework them can be tempting. But I’m not sure it’s always healthy.

Still, we live in hope.

Lanark: A Life in 4 Books by Alasdair Gray (Books 2021, 19)

I read this a long time ago, and the strange thing now is that everything I remembered of it happens in the first two books: that is, in Book 3 and Book 1. As I’m sure you know, the internal books are ordered 3, 1, 2, 4.

Which sort of suggests that I didn’t finish it all those years ago, but I’m sure that isn’t the case. There were odd moments of the slightest sense of the familiar in the other books, so I guess it’s just vagaries.

Anyway, it was and remains a monumental work. It struck me as odd that the blurb describes it as ‘a modern vision of hell.’ I had never thought of it in those terms. True, Lanark’s situation is dark, difficult, and confusing, and he can be seen as Thaw after death, if Thaw dies at the end of Book 2, which seems likely. But hell? That seems extreme. Lanark has difficulties, but he’s not in a state of eternal torment.

He is, however, quite a frustrating character. He is thrown into a situation – several situations – where he doesn’t understand what is going on, or how the world works; and for the most part he doesn’t ask even the most obvious questions, or make any attempt to gain understanding. So he’s not so much protagonist as a character being pushed around by circumstance. Or by his author, whom we meet in the fourth-wall-destroying epilogue towards the end of the book.

Much more obviously, Lanark’s experiences in Unthank and beyond are a satire of late-stage capitalism. Which you could say is a form of hell, so maybe that’s what the blurb writer was getting at.

The Manchurian Candidate, 1962 - ★★★

This is a strange film. I knew the broad outline, or thought I did. An American gets brainwashed and ‘turned’ by the ‘other side’ during the Cold War, and then gets into the position of running for president. That’s not quite it, as it turns out, but it’s not far off. 

The thing that surprised me, compared to how something like this would be done by a modern filmmaker, was how explicit the brainwashing was. Most modern writers and directors would, I think, be more indirect, so you’d be thinking, ‘Is he or isn’t he?’ throughout. Here it was very clear that he was, so the question was more, ‘What’s he going to do?’

Which is a perfectly fine way to tell the story, too. It was OK, through not as good as I expected, and there were some very odd pieces of dialogue (‘Are you Arabic?’) and a couple of strange jumps in the plot. 

Worth a look, though, if you haven’t seen it.

See in Letterboxd

Rusty's Return

Well that answers the question I asked in July. At least the bit I described as ‘arguably more important’. Russell T Davies is going to be the new showrunner.

That’s an interesting decision, and one I have mixed feelings about. At his best he was great, and some of the things he’s done since have been stellar. And I’m astonished to find that I’ve never mentioned either Years and Years or It’s a Sin here. Not least because I can remember recommending at least one of them online. Maybe it was just on Twitter, but I don’t originate many tweets there. Nearly everything that isn’t a reply comes from here.

Anyway, the great RTD is coming back, like the 456 in Torchwood. And I’m sure it’ll be great. I just think it’s kind of sad if the BBC couldn’t find someone new to take over. There must be plenty of people willing to take it on. Both willing and capable? That’s another question. But hell, JMS1 offered. He’s certainly capable, and it would have been amazing.

Also it’s a shame that RTD won’t get to work with Jodie Whittaker, because I think that could’ve been quite a combo.

Then there’s the reaction on much of Who-related Twitter, which seems to be, ‘Doctor Who is saved!’ When it doesn’t need saving due to having been really good for the last season and pretty good the season before that.

Anyway, I’m sure it’ll be fun.


  1. Of Babylon 5 fame. ↩︎