Ticket Captcha Fail
Just tried and failed to book Dylan tickets. Three nights at the London Palladium in April. I got an email from Songkick telling me about it yesterday, and jumped straight on it.
To learn that tickets didn’t go on sale till 10:00 today. At which time I was going to be traveling to King’s Cross to get a train to Edinburgh, which is a wee bit inconvenient.
As it happened by just after ten I was at KX, and buying my lunch for the journey. But of course at that time I had forgotten about the tickets. By the time I remembered it was 12:44. The Palladium only holds just over 2000, so there wasn’t much hope.
But I wasn’t helped by Ticketmaster’s ludicrous captcha overkill. Seemed like every time I moved from one page to another I had to click an “I am not a robot” checkbox and then select all the pictures containing street signs, or pickup trucks, or storefronts, from an array of tiny shitty pictures. Pickup trucks and storefronts? We barely have the former in this country, and we don’t use the latter term. And sometimes it’s hard to tell what’s in the pictures. I was doing this on a phone, after all.
I wonder how serious their problem with automated ticket-buying bots is. I guess it must be an issue, given that the whole business of an inflated resale markets and touts at venues still exists.
Anyway, all gone in London, but you may have a chance elsewhere.