Tales From the Bitface (Posts about signup madness)https://devilgate.org/enContents © 2020 <a href=”mailto:martin@devilgate.org”>Martin McCallion</a> Thu, 11 Jun 2020 11:58:13 GMTNikola (getnikola.com)http://blogs.law.harvard.edu/tech/rssMandatory Optionshttps://devilgate.org/blog/2017/03/20/mandatory-options/Martin McCallion<div><p>Where I’m working at the moment we’re using a tool called <a href=”https://www.splunk.com/”>Splunk</a> for some log file viewing and analysis. I hadn’t come across it, though apparently it’s quite well known.</p> <p>So wanting to know a bit more about it, I thought I’d have a run through of their tutorial. To do that you have to sign up for an account. That’s fine, it’s free, there’s no obligation. I’ve signed up for plenty of things.</p> <p>Except… well, look:</p> <figure><a href=”http://devilgate.org/blog/wp-content/uploads/2017/03/Splunk-signup-madness.png”><img src=”http://devilgate.org/blog/wp-content/uploads/2017/03/Splunk-signup-madness.png” alt=”The Splunk signup screen, showing a non-optional checkbox” width=”1038” height=”254” class=”size-full wp-image-3226” style=”border: 1px”></a> <figcaption>Splunk Signup Madness</figcaption></figure> <p>That little “Yes, I want to receive…” checkbox looks like a fairly standard opt-in. The kind we always opt out of. But look at it. Look at its reddish border. The asterisk. These are fairly standard<sup id=”fnref:reduiux”><a class=”footnote-ref” href=”https://devilgate.org/blog/2017/03/20/mandatory-options/#fn:reduiux”>1</a></sup> ways of indicating that a field is mandatory.</p> <p>A mandatory opt-in checkbox.</p> <p>A mandatory option.</p> <p>After grabbing that screenshot I closed the page. How <em>not</em> to get people to sign up.</p> <div class=”footnote”> <hr> <ol> <li id=”fn:reduiux”> <p>Though the red is bad UI/UX, because it doesn’t work well for people with colour-blindness. <a class=”footnote-backref” href=”https://devilgate.org/blog/2017/03/20/mandatory-options/#fnref:reduiux” title=”Jump back to footnote 1 in the text”>↩</a></p> </li> </ol> </div></div>not-optionaloptionssignup madnessSplunktechworkhttps://devilgate.org/blog/2017/03/20/mandatory-options/Mon, 20 Mar 2017 22:32:33 GMT