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Multiple Points

Just last month I wrote Single Points, about the Fastly CDN outage. This morning many, many sites were down or inaccessible because of an outage at Akamai. A content delivery network again, though they’re saying the outage is caused by ‘edge DNS.’ I’m familiar with DNS, but not the ‘edge’ variant. In fact, I realise it’s capitalised and is the name of an Akamai product or service.

More evidence that the increasing centralisation of internet services is a problem. On the plus side, it was resolved quickly. When a service provider has the kind of major clients we’re talking about here, then that company is going to have to be able to respond quickly and get things back up. If a random small or midlevel company ran all its own server hardware and software, an outage would only inconvenience that company’s customers. But the company would need to have the staff available to sort the problems out. That would be a large and arguably unnecessary overhead.

So I understand the desire to offload responsibilities to a service provider, and the economies of scale that a company specialising in running network services can bring. But I fear it’s only a matter of time before one of these events results in serious damage or even loss of life.

Not that I’m claiming to know what the answer is.

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