InDan Cohen writes of how email got things right, long before some of our other ways of interacting online came along and got so many things wrong.
I’ve long thought that email was the killer app of the internet, despite the problems that many people have with it. Those tend to be not inherent in email, but caused by the way we use it.
Here’s one point he makes, in regard to the algorithmic timelines that are ruining Facebook, Twitter, and Instagram:
Although some email systems algorithmically sort email by priority or importance, that is not part of the email system itself. Again, this can be added, or not, by the user, and the default is strictly chronological.
Although my main problem, as I’ve said before, is with some clients that insisting that “chronological” means “newest first.”
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